Customer information
Privacy notice
How we handle website enquiries and repair information.
Information we may collect
Name, contact details, device information, repair symptoms, preferred booking details and messages you submit.
Why it is collected
To prepare an estimate, respond to enquiries, organise a repair and provide related customer support.
What not to submit
Do not send device passcodes, account passwords, payment-card details or unnecessary sensitive information through website forms or email.
Storage and access
Website enquiries and booking details are sent to authorised business inboxes and used to respond and manage the requested service. We take reasonable steps to protect access and retain information only as needed for business records and applicable obligations.
Contact
Privacy enquiries: support@thephonepeople.com.au.
