Booking & repair updates
Track your repair.
Enter the booking reference from your confirmation email to see the latest progress. Your email, phone number, address and our internal notes are never shown on this page.
Repair lookup
Enter your booking reference
It looks like TPP-20260903-A1B2C3D4E5 and is included in your repair confirmation email.
Current progress
Repair status
Device—
Repair / issue—
Last updated—
Update from our team
- 1Booking receivedYour request is in our system.
- 2ConfirmedWe have contacted you or arranged handover.
- 3Assessment & repairDiagnosis, approval, parts and repair work.
- 4ReadyReady for collection or return delivery.
- 5FinishedRepair completed and handed back.