Sydney CBD & Inner City
Sydney CBD · Pyrmont · Ultimo · Surry Hills · Redfern · Waterloo · Alexandria
For office or apartment collection, include the business name, floor, reception hours and loading or access instructions.
Request pickup →Sydney-wide device repair
Phone, tablet, laptop and computer repair pickup across Sydney.
The Phone People serves customers across Sydney through pickup and return by arrangement. Request collection from home or work, or arrange drop-off at our Penshurst point.
Regions we cover
Repair service throughout Greater Sydney.
These suburb names are examples, not a complete list. Enter your address when booking and we will confirm collection availability, timing and any applicable fee before pickup.
Eastern Suburbs
Bondi · Bondi Junction · Randwick · Maroubra · Coogee · Mascot
For apartment buildings, include the unit number and intercom details. Tell us if collection and return need different handover arrangements.
Request pickup →Inner West
Newtown · Marrickville · Ashfield · Burwood · Strathfield · Leichhardt
Choose a home or workplace handover and include parking or entry instructions. Confirm a time when someone can hand over the device.
Request pickup →Lower North Shore
North Sydney · Chatswood · Lane Cove · Mosman · Crows Nest · Neutral Bay
For business addresses, include the company and reception contact. We confirm collection and return windows before travel.
Request pickup →Upper North Shore & Hornsby
Gordon · Pymble · Turramurra · Wahroonga · Hornsby · Asquith
Include your suburb, postcode and preferred day. We confirm availability and transport costs for the full address before arranging collection.
Request pickup →Northern Beaches
Manly · Dee Why · Brookvale · Mona Vale · Narrabeen
Include your suburb and preferred day so we can check collection availability for your address. Confirm return timing separately from repair time.
Request pickup →Ryde & Macquarie Park
Ryde · Eastwood · Epping · Macquarie Park · Gladesville
For campus, office or residential collection, provide the building name and an agreed handover point with your full address.
Request pickup →Hills District
Castle Hill · Baulkham Hills · Rouse Hill · Kellyville · Bella Vista
Include the complete street address, suburb and any gate or access instructions. The team confirms the route, window and transport fee before collection.
Request pickup →Western Sydney
Parramatta · Blacktown · Penrith · Auburn · Lidcombe · Merrylands
Supply your suburb and postcode so we can confirm the collection window and return arrangements for your address, including outer western suburbs.
Request pickup →South Western Sydney
Liverpool · Bankstown · Fairfield · Cabramatta · Campbelltown · Camden · Narellan
Include your full address and a contact available at handover. Ask us to confirm both pickup and return costs before the booking is accepted.
Request pickup →St George & Sutherland Shire
Penshurst · Hurstville · Kogarah · Rockdale · Miranda · Cronulla · Sutherland
Request collection from home or work, or book a Penshurst drop-off. Drop-off is by arrangement; contact us before travelling.
Request pickup →Plan your collection
Availability, fees and collection windows.
Request a preferred window
Enter your suburb, postcode, complete address and preferred date and time in the booking form. Your requested window is not confirmed until our team accepts it.
Confirm transport costs first
Pickup and return fees are confirmed for your address before collection. The online repair estimate does not confirm a transport fee. Ask for both collection and return costs when booking.
Arrange the return
Repair time and travel time are separate. Once parts, inspection and testing are complete, we arrange a return window with you. Tell us about building access, reception or parking instructions.
Cannot see your suburb? The list is a guide, not a boundary. Include your Sydney address and we will confirm whether collection is available.
Recent repairs completed in Sydney.
These published examples show our work; they do not indicate a workshop in each region.
Apple Iphone 15 pro Backglass
Apple Iphone 15 pro repair completed in Sydney by The Phone People.
See diagnosis and repair outcome →apple iphone 14 pro max charging port and battery
apple iphone 14 pro max repair completed in Sydney by The Phone People.
See diagnosis and repair outcome →Devices we collect
Book pickup & return →Phones, tablets, laptops, Macs and supported desktop computers.
Start with the online estimator. Choose pickup and return, provide the complete Sydney address and preferred collection window, and wait for confirmation before handover.
Sydney pickup FAQs
Before requesting collection.
Do you cover my Sydney suburb?
Pickup and return can be requested across Greater Sydney. Enter your full address in the booking form. We confirm availability, timing and any applicable transport fee before collection.
Is Penshurst a walk-in shop?
No. 725 King Georges Road, Penshurst NSW 2222 is an arranged drop-off point. Please book or contact us before bringing a device.
Which devices can be collected?
Pickup can be requested for supported phones, tablets, laptops, MacBooks, desktop PCs and gaming computers. We confirm the device, fault and safe handover details before collection.